This is a scam clearly. I paid almost $200 for a PC board that never arrived. It’s been almost a month and after three attempts to contact customer service, I haven’t received so much as a courtesy email in response. The tracking information they provided me was invalid and their customer service is nonexistent. It probably won’t even do any good to leave this review because they erased their negative reviews and only allow positive views on the items here on the website. I literally had to challenge this purchase with my financial institution in order to get resolution. If you’re into getting robbed for your hard earned money and ignored when you’re inquiring about your purchase them proceed.
Exactly as promised.
The hardware itself consists of very high quality components with equally high quality assembly.
The packaging was also very good for protecting the loaded pick guard, and considering it was shipped from NZ to Canada (surprisingly quickly) that’s a good thing.
A couple of suggestions to make life even better:
1) More choices of noiseless pickups. I probably would have chosen the APEX HSS set or a milder humbucker (my current favourite is the Thornbucker), but only the APEX+ set was offered.
2) Offer anodized aluminum pick guards. I have an Ultra 2 strat and was hoping to find a loaded pick guard with such an option but couldn’t.
3) Check dimensions of the pickup covers for consistency. The cover of the neck pickup scraped against the slot in the pick guard while the middle was fine.
4) Provide suggestions for better balancing the volume between the single coils and the humbucker. With the APEX + set at the recommended heights, there a pretty big difference
Very good high quality part, it fits, it works i can't ask for more.
This is my 2nd Obsidian harness. Got the 4-way for my Tele. Easy install but I had a bit of confusion so emailed the company and Mathew responded in 24 hrs with the help I needed. Everything worked great and the Tele sounds fantastic. Highly recommended.
I was very impressed with the quality and functionality of this product, I will be purchasing more for my other guitars.
Simple to install, no problems.
It started with the surprise present from the wife of a custom painted strat body followed by hours YouTube videos. once I had seen the tone rider City limits loaded pick guard from you guys I had to have it. The guitar isn't yet play ready but had to acknowledge the team here on their service and quality build. After making some cosmetic changes Im so excited to hear my pickups thanks for the good work can't wait to play one the build is finished.
I wasn't expecting much but I was absolutely blown away by the kit's quality and the treble bleed. It makes the Nocasters usable at all volume levels now and more importantly the neck is more usable.
Item came beautiful packaged with good instructions. The quality ofnthe wiring is outstanding.
Pick guard was easy to install and fitted perfectly on my American deluxe strat.
Tone was awsome once i set the pick up height. The band noticed that I had changed something so it wasnt just me.
When I first got this in, definitely was a bit intimidated. But with the ease of setup, information included with the Flex and some messaging between ObsidianWire staff, i was able to install it in a matter of minutes!!!
I went with the Short shaft with split coil option single volume pot. I have a 7 string that now homes this absolute versatile control!!
Definitely a must have if youre a hot rodder, or someone who is new to the world of mods. And the response times from the staff is insanely fast and absolutely friendly and helpful!! Definitely going to order another for a future project!